How to Fix Error 800

error-800If you are a regular VPN user, you may have come across connection error 800.

This error might appear while you are attempting to establish a VPN connection using the outdated PPTP protocol and it simply states that the connection is not possible. The VPN server could be out of reach or possibly, security parameters are not configured correctly for the connection. When error 800 is displayed, most likely the VPN connection failed due to an issue with the router firmware or as a result of a mistake when setting up a VPN.

Error 800 is actually pretty common. There’s effective ways to fix the issue, and we’ll show you how to do it following a few simple steps. Here is what you do:

Steps to Fix Error 800

  1. The first thing that you will need to do is to check your VPN IP address.
  2. Take a look at the VPN username and password to make sure they are correct.
  3. Enable router and firewall settings from PPTP and VPN connection.
  4. Open or enable PPTP and VPN TCP Port 1723 anprd otocol 47 for VPN connection.
  5. Go to VPN Properties and in Security tab, change connection type VPN to Point to Point Tunneling (PPTP).
  6. Next, check the VPN IP address and in server address, delete “http://” and “/”. This is the last step and afterwards, all you have to do is to check your VPN connection again.

VPN error 800 is an issue that many users encounter when trying to establish a VPN connection over PPTP. The source of the error could be very simple, but it’s usually linked to a VPN set up error. If it persists after trying the steps above, you may need to get in touch with your VPN provider.

You can also take some initial troubleshooting steps yourself, such as rebooting, un-installing and re-installing the VPN application. If there’s still no luck, it would be best to fully test the VPN connection for security as well, and report your findings to your provider.

As mentioned, many cases are due to misconfiguration, so please do double check the settings.