Vpnsecure Review

Review of: Vpnsecure

Reviewed by:
Rating:
4
On July 16, 2014
Last modified:October 11, 2016

Summary:

VPNSecure is setting out to offer all the advantages of a VPN provider, such as freedom to enjoy your online browsing and protection for your data. The company is based in Australia and was established in 2010.

Since their creation, they’ve been working to guarantee the security of their customer’s data and access to any websites without restrictions. VPNSecure promises to protect the privacy and security of their customers. Their policy also states that they do not keep traffic logs and that even the log of connection times is erased every day.

Instead of offering a money back guarantee or a free trial, they give users the chance of testing their VPN service for two days with a charge of $2. During this trial, you can use their OpenVPN or the PPTP service. If you wish to test them both, it will cost you $4 for four days. Even though this is a small amount, other providers give you the option of using their service with a money back guarantee or with a free trial.

However, it must be said that VPN Secure does offer a free VPN service. The caveat being it only allows to connect to one US server and can only be used for web browsing.

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Features

VPN Secure can be used with Linux and they have dedicated software applications for Windows, Mac, Android and iOS. The protocols supported are PPTP and OpenVPN.

While PPTThe is more flexible, OpenVPN uses a higher level of encryption and improved speed. With VPN Secure, you can choose a plan that offers both options, especially if you connect to the internet using different devices. They also offer HTTP Proxy and SSH Socks and their VPN client works with your mobile devices. To give you an idea: android tablets, smartphones, iPhone, iPad as well as laptop and desktop.

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Location and Performance

VPN’s secure network consists of over 90+ servers in 48 countries. The locations include Isle of Man, Hong Kong, New Zealand, Australia, Japan, Canada, Singapore, Chile, Turkey, France and United Kingdom. The large coverage in different, strategic locations of the world, enables users to change their location effectively and enjoy the freedom to access any content.

In terms of speed, VPN Secure showed a great performance and even defeated some of its competitors. Using a VPN tends to slow down the connection since the data is being encrypted. Some VPN providers can offer a faster service than others and VPN Secure did well in the speed test. When it comes to configuration, there were a few issues, but nothing that couldn’t be resolved with the assistance of their support team.

Customer Support

You can get in touch with their support team via live chat, which is available daily between 9 AM to 21:30 (AEST). They can also be contacted through ticket support system anytime. Their support forum can also help, as it contains a list of all the most recurrent issues and questions. The response time could be better. We had to wait for a while to get someone in the live chat and reply to our ticket.
However, when we finally get an answer, their team was professional and very skilled.

Conclusion

The service that VPN Secure offers is solid and fast, with an emphasis in security and protection. While prices are affordable, comparing them with other options that offer similar features means you’re going to be let down.

Overall, they are a good option for enhancing the security of your connection for basic online browsing. For total privacy and advanced VPN options though, you may need to consider other services.

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