VPN4ALL was established in 2009 with the purpose of offering the highest level of privacy and security through its VPN solution. There are some things to note though.
VPN4ALL is based in the Netherlands and takes care of everything related to marketing, billing and customer support. Everything else, like network of servers and development of the VPN software, is managed by Web Broadcasting Ltd. This company operates from the Seychelles and it comes with an extensive experience in security services and software development.
It’s interesting that VPN4ALL acts as a reseller of the VPN created by Web Broadcasting Ltd. This means that they can offer a service that is not subject to data retention regulations. This allows them to guarantee optimum protection for your privacy.
Keep reading for the full review.
Setting up VPN4ALL is easy, and you aren’t likely to come across any kind of issues during the download or installation. The software is also very easy to use. You won’t be required to enter your login details every time you access your account, for example.
The service is compatible with Windows, Mac OSX, Linux, Android, as well as iOS. It can also be used with tablets, smartphones and DD-WRT Routers.
The protocols supported are OpenVPN, SSTP, PPTP, IPsec/L2TP and IKEv2. It should be noted that the last three are only available for mobile devices. Enhanced OpenVPN is the main option for PC and MAC, as it offers a higher level of security. VPN4ALL uses AES-256 encryption with RSA key 2048 and for mobile devices it offers AES-128.
VPN4ALL has implemented additional measures to ensure that its customers are not targeted by spam, malware or phishing.
For an additional fee of €2.49, you will have the possibility to upgrade your plan to enjoy their Second Layer Online Protection. This Second Layer of Protection acts as an extra-secure net that will catch malware at the VPN servers. This will stop any potential malware from getting into your computer. While this system does not promise to stop all malware, it will deter a large amount of it. Doing so will make it easier for the anti-virus program installed on your device to deal with any remaining threats.
There are three plans to choose from according to your needs and the device that you regularly use.
For users that prefer to enjoy online browsing on their PC, the VPN4ALL plan that offers bandwidth limit of 50GB is a suitable option. It costs €9.95 per month and €84 for a yearly subscription. That reduces the monthly cost to €7 and allows you to use between 500 to 10000 IPs.
The VPN4ALL Mobile – on the go plan is designed for users that usually access internet from their tablet or smartphone. The cost per month of this plan is $5.95 and a 12 month subscription costs €49 EUR, meaning that your monthly price will be just €4.08. It has a bandwidth limit of 5GB and between 80 and 100 IPs to choose from.
If streaming or downloading media content is your thing, you should opt for the VPN4All Unlim – movie junky plan. It costs €16.95 per month and €142 for annual subscription, making the monthly price €11.83. This plan also allows you to use between 500 to 10000 IPs.
All the plans include one dedicated fixed IP address. With VPN4All you can take advantage of a 30 day money back guarantee on all plans. That’s as long as you have used less than 100MB. They also offer a free trial with 100 MB bandwidth limit.
They also accept Bitcoin as a method of payment, which is always a plus.
Location and Performance
With VPN4ALL you can access servers in over 80 cities located in more than 50 countries. The list includes: Czech Republic, Ireland, Panama, Finland, Chile, Australia, Japan, USA, United Kingdom, Sweden and Hong Kong. There over 10000 IPs available (for customers using the unlimited and the 50GB plans) and you can witch between servers whenever you want.
All the IP addresses are dynamically assigned static shared IPs. The dedicated IP address included in all plans can be accessed from anywhere in the world. This will allow you to access online banking or payment processing websites without any issues and securely.
Their servers are on a Tier-1 network (administered by Web Broadcasting Ltd), which functions at 100 MB per second and 1GB per second. This works fully with your broadband connection so you will not experience a noticeable reduction of speed. The speed, of course, will depend on the server you are connecting to. Some may be faster than others but, in general, VPN4ALL performs well in speed tests. For the most part, you will not experience major issues in this regard.
Thanks to Smart Traffic Routing capabilities, you will be able to stream your favorite videos and TV shows seamlessly. Smart Traffic Routing reduces wait times, ensuring that you can stream and also download content without restrictions, specially if you are using their unlimited bandwidth plan.
VPN4ALL’s website provides a vast amount of information through its knowledge base and FAQ section. You will find clear explanations about the features and the company organization and policies. The support team can be contacted any time and any day through ticket system, which can be addressed to the relevant department for your query such as Billing or Sales. Customers can also contact them via live chat and remote support is available if required.
In general, the response time is fast. If your issue requires further review, it will be escalated to a Level 2 support agent, which might delay a resolution.
The downside is that the prices of their plans are high when compared to other providers, that offer similar features for less. It is important also to note that the company does not offer its services everywhere in the world. VPN4ALL is not available for users in Ghana, Nigeria, Vietnam and others, so make sure to check first if you will be able to use their service.
While their customer support can also be improved, it’s overall a good service that will suit anyone that is willing to pay a bit more.